DELIVERY and returns POLICY
We accept online orders for kombucha shipping to Manhattan and select zip codes in Western Queens and Brooklyn only. When you order kombucha from Seek North you can be assured we will hand deliver your merchandise with the utmost care each month to your residential or commercial building.
Seek North assumes no liability whatsoever for any loss, deterioration or damage to the goods stored or staged, caused by conditions beyond its control, including but not limited to acts of God, government restrictions, wars, insurrections, natural disasters or the reckless, negligent or intentional acts of third parties.
It is imperative that all information included on the order is complete and accurate. Incomplete or inaccurate billing or shipping information on orders could result in a delay in shipping. Please be sure to let us know if you have any special delivery instructions at the time of your order.
If an item is received damaged, please send a photo and email to firstname.lastname@example.org and we’ll work on replacing your product or crediting your account.
Seek North ships new orders received 14 days prior to the first of the following month. All orders placed after that will be shipped the following month.
Deliveries are only made Monday through Friday during normal business hours, 9am-5pm.
If you would like to specify future shipping dates, please contact us to arrange your order.
Email: email@example.com | Customer Service: (914) 426 2939